Marie Deane, March 2016
In 2008 Marie Deane started Clean Response, a small Brisbane cleaning business that provides retail, real estate, and office cleaning services, with just a second-hand vacuum cleaner and her own savings. As a small business Clean Response is sensitive to the particular needs of their small business clients, whether it’s the good impression left on customers from a clean store, or the need to fit around office hours to get the job done.
They also understand that one size doesn’t always fit all and offer tailored cleaning services to suit the size and needs of different businesses. This is a trait they share with Wilson Teis who have been a part of the Clean Response team from the start.
‘Wilson Teis have always been sensitive to the particular needs and constraints of a very small business. They gave me a service that was affordable and Michael and Coral would always speak to me if I rang up with a question.’
In seven years Clean Response has grown to be a thriving small business employing 10 cleaners but in the early days this success didn’t always look assured. Early on when profits were very low and closure was a possibility it was Marie’s welfare that was at the heart of the advice from Mike at Wilson Teis.
‘I really appreciated his frankness and interest in my welfare.’
As success took hold Wilson Teis were able to guide Marie on increasing profits and stepping back to manage more, and they remain an integral part of the team today.
‘Maybe this is how all accountants operate but I don't think so. Many other professionals tell you to ‘consult your accountant’ and I always felt confident in doing so.’
For more information on Clean Response visit their website at www.officecleaners.biz
"Please tell Mike thank you from us. He's an exceptional agent, we really appreciate his input and advice."
Hannah and Nick, July 2014
"Mervyn and I thank Mr Wilson for doing our tax return so quickly. We are very happy with the handsome refund. Thank you"
Helen and Mervyn, June 2014
"Mark and I want to thank you for accepting our new account to your business as after 12 years we felt a change may benefit our interests as your knowledge and experience in our field came highly recommended.
We were absolutely blown away when it was discovered that an amendment notice for year ending 2011 was required to correct an error you had detected after our meeting with you this. This resulted in a tax refund of $12,800 and couldn't have come at a better time for us.
You knowledge and easy to follow education is really appreciated and we can't thank you enough. It is refreshing to find such a professional, thorough and down to earth accountant who willing share knowledge with solutions options to base good business decision on.
Once again Mark and I are truly appreciative and thankful you are on our team."
Helen and Mark, July 2013